Please see our Terms of Service for complete details of Qeridoo' shipping and returns policies. For convenience, we address some highlights and FAQs below.
- Orders are processed and shipped on business days (Monday-Friday), excluding Holidays.
- Orders typically ship 1-2 business days following order placement.
- Orders are shipped from our warehouse in Germany and generally take 10-30 days to arrive to most destinations in the United States.
- Shipping and delivery dates are not guaranteed by Qeridoo and are estimates only.
- Tracking information will be sent to email provided, typically within 24 hours of shipping.
- Currently we do not ship to PO, APO, or FPO boxes.
- All order are shipped with DPDgroup
Who is DPDgroup
DPDgroup is the largest parcel delivery network in Europe. Every day 77,000 experts deliver more than 5.3 million parcels worldwide through DPD, Chronopost, SEUR and BRT. DPDgroup is the parcel delivery network of GeoPost, a holding company owned by Le Groupe La Poste.
Tracking Your Package with DPDgroup
Once your order is shipped you will be provided with a tracking number that you can use to track the progress of your shipping at the following link
Below is a sample DPDgroup package tracking page that will show the progress of the shipment from Germany to your destination.
If you have any questions about your shipment, feel free to Contact any of our friendly customer service agents.